May 6th Bank Holiday

We will respond to tickets as soon as possible after the Bank Holiday.

Welcome to the HASSRA Help Desk

Please use the search bar above to search the Knowledgebase articles.

Or you can use the Submit a ticket button below to raise a ticket for your query.

All tickets are handled by members of the HASSRA National Team between 9-5, Monday-Friday (excluding Public Holidays).

We aim to respond to all tickets within 24 hours during this period.

Knowledgebase

  • Top articles
How do I change my password?

Category: Signing into HASSRA Live

Deleting a saved password on your browser - Microsoft Edge

Category: Signing into HASSRA Live

How do I view my lottery numbers?

Category: HASSRA Lottery

How will I be informed if I win a prize on the lottery?

Category: HASSRA Lottery

Where can I find my membership card?

Category: Membership Number and Card

Coffee Club, Activating your Membership

Category: HASSRA Offers/Shop