Please allow 10 working days from the date of your order before contacting us. The fewer queries we receive – the faster we can process your order. If, after waiting 10 working days, you still have not received your tickets please contact the appropriate Customer Service Centre:-
For members in the following regions: Scotland, North East, Yorkshire and the Humber, Fylde, South East, East of England:-
E-Mail : HASSRANORTHEAST.FINANCETEAM@DWP.GSI.GOV.UK
Tel: 0191 2283038
For members in North West, East Midlands, West Midlands, Wales, South West, London:-
Tel: 01159 713433
Where can I find out more information?
If you want to know more, please contact your Regional HASSRA office.