Contact HASSRA

For general enquiries please email: CONTACT.HASSRAANDCOMMUNITY10000@DWP.GSI.GOV.UK

For cinema ticket orders, please contact our partners at Sodexo Filmology.  Email:  cinemabenefits.filmology@sodexo.com 

They will aim to get back to you in 1-2 working days.

Alternatively call them on 0800 0407 193. Their office is open from 0800 – 1730 : Monday to Friday

For all other ticket orders, please allow 10 working days from the date of your order before contacting us. The fewer queries we receive – the faster we can process your order. If, after waiting 10 working days, you still have not received your tickets please contact the appropriate Customer Service Centre:-

For members in the following regions: Scotland, North East, Yorkshire and the Humber, Fylde, South East, East of England:-

E-Mail : HASSRANORTHEAST.FINANCETEAM@DWP.GSI.GOV.UK
Tel: 0191 2283038

For members in North West, East Midlands, West Midlands, Wales, South West, London:-

E-Mail: HASSRA.FINANCEDERBY@DWP.GSI.GOV.UK
Tel: 01159 713433